For the alarm center, reliable, stable, longer-lived products are more trustworthy. Taking the detector as an example, there are thousands of factors that need to be considered in case of false positives. All of these require companies to continuously accumulate experience and continuous improvement. It can be said that the products that are used by the market and the longer the tests are, the more stable they are and the lower the rate of false positives/false negatives. Therefore, new products must enter the alarm center and have a certain threshold. Song Jiuru, chief engineer of the Department of Technical Defense of Dongcheng Corporation of Beijing Security Service Corporation, stated that “new products entering the alarm center must go through a rigorous evaluation system, and there are provisions stipulating how many years the product needs to exist in the market. Such as the reliability of the alarm host, anti-jamming test, the length of programming time of the engineering installer, etc."
· Cost-effectiveness and maintenance costs: The alarm service center generally purchases equipment in batches. The main concern is product quality and price cost. The main reason is that: the reliability of the system is the basis of the alarm operation service, and poor quality will cause the reliability of the entire system to decline. As a result, the cost of business services has risen; most users have low endurance to product prices.
·Technical support: Many people in the alarm center stated that the technical support of the supplier is very important. For example, many products are manufactured in the south and sold by agents in Beijing. However, the maintenance of anti-theft alarm products is not the same as 4S shops. It can guarantee the after-sales service. Therefore, many products need to be returned to the original maintenance, and even some imported products. Need to send back to foreign original factory maintenance.
· Brand: Users are generally more accredited with imported brands such as Honeywell, Bosch in Germany, and Israel-made alarm products because of their professionalism in the field of alarm products and their systematic research and development capabilities. More complete, functional modularity, strong scalability, can adapt to the needs of different customers, and its maintenance services and marketing networks are all very mature. Zhu Mingchu of Shanghai Security Service Company stated that we are considering the reliability of products. Since insurance companies only recognize certain brands, the products we use must be brand names.