Recently I saw a message saying: When a woman bought Haier’s refrigerator and caused the burning house to be burned, the identification was caused by a problem with Haier’s refrigerator. The woman asked for compensation of 90,000 yuan. The dispute over this matter is that Haier only determined compensation of more than 30,000 yuan. The woman was unable to return home in order to save the burned site. After a few communication failures, she took the awl and ran to the store to bring in three refrigerators.
For these incidents, it is really worth thinking about. I recently planned to renovate the house and participate in the related group buying meeting. I plan to buy a satisfactory building material and buy a cost-effective material. However, after seeing this news, I suddenly felt a faint concern, a little worried about whether I would encounter it. This is a bad thing. Although this lady’s method is not advocated, she really feels sympathy for the lady’s encounter.
As businesses should be a lot of consideration for consumers, can not blindly seek only interest regardless of buying mood. Do not think that you can drag on and off. This kind of non-cooperation and non-action will only lead to more misunderstandings and conflicts. When Haier made a fortune on the refrigerator, he did not expect to see it again today. However, today's refrigerators are not self-contradicted, but consumers are angry at the stores. It seems that their nature is completely different. This has to arouse Haier Group's thinking.
With regards to beggars and beggars - behind the story, how things are solved, I hope all businesses can be responsible to all consumers, and can also win consumers' recognition with good faith. To build a harmonious society and create a harmonious business consumption atmosphere also requires us to call for honesty, and we need our businesses to use integrity to win the challenges of the future.
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