Due to the characteristics of environmental protection and durability, solid wood furniture has become more and more popular among consumers in recent years. However, since there is no national standard for solid wood furniture, the solid wood furniture market is relatively confusing. Some furniture manufacturers and distributors play word games to mislead consumers, or to sub-optimize them, causing consumers to suffer losses. Recently, the Consumer Council of Nanjing forwarded the consumer warning of the Provincial Consumer Association, reminding consumers to pay attention to the text tricks of solid wood furniture, and all solid wood furniture should be specifically called "log furniture."
In the investigation, the staff of the Consumer Association found that in the furniture industry, wooden furniture is generally divided into three categories: log furniture, solid wood furniture, and imitation solid wood furniture according to the proportion of materials used. Among them, log furniture refers to wooden furniture where all wooden parts of the product must be made of solid wood; solid wood furniture refers to wooden furniture whose main components are made of wood and glued wood. In other words, as long as the main structure of the furniture uses solid wood, even if the door panels and side panels do not use solid wood, it can also be called solid wood furniture.
Consumers need to pay attention that although "log, solid wood, imitation solid wood" is only a few words apart, some furniture manufacturers like to make articles in this regard, and many consumers are fooled because they do not know how to do it. In order to pursue high profits, some businesses use solid wood veneer for door panels, side panels and side panels of furniture, and use solid wood density boards and solid wood particle boards as "cores", and then sell them under the name of "solid wood furniture". Due to the realistic veneer, it is difficult for consumers to distinguish. These furniture use composite plates to varying degrees, and the composite plates contain substances such as formaldehyde and benzene. If the content exceeds the standard, there is a certain degree of harm to the human body.
The Consumers Association pointed out that according to the "Consumer Rights Protection Law", consumers have the right to know about the purchased goods. If the merchant intends to conceal the true situation of the goods, it is a fraud, and consumers have the right to protect their rights and interests through legal channels.
If the merchant clearly knows that it is not wood furniture but sells it according to the wood furniture, this misleading is also a fraud in disguise. Consumers can require the operator to double the compensation according to the Consumer Law.
The Consumers Association reminds consumers that when buying furniture, it is best to sign a "furniture sales contract" with the merchant, and write down the material, inspection method, quality standards (including harmful substance content) and liability for breach of contract in the contract, so that When there are problems in the future, the rights are well documented. If no contract is signed, the above contents should also be indicated on the invoice.
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